Delivery

Delivery Information

Orders over £150: Free delivery
Orders under £150: £5.00 flat rate

Ruby Watts takes full responsibility for all shipping and applicable taxes, including customs duties, ensuring a smooth delivery process for all customers.

Delivery Outside Mainland UK
For delivery to the Isle of Man, Channel Islands, Isle of Wight, Isles of Scilly, Northern Ireland, Scottish Islands, or Highlands, please contact us to discuss options.

EU & International Shipping
We’re happy to arrange international delivery. For shipping outside the UK, please get in touch at support@rubywatts.co.uk.

Please note: We recommend booking a qualified electrician only after your lighting order has been delivered. Ruby Watts cannot accept responsibility for electrician charges if goods arrive later than expected.

 

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Bespoke Goods

Bespoke goods refer to any items made and/or customised to order through our site.

Lead times for bespoke pieces are typically 4–8 weeks from the date of purchase, though some items may take longer. We recommend checking individual product descriptions and delivery details carefully before placing an order.