Welcome to Ruby Watts online | 01273 282340

Terms & Conditions

Who we are

rubywatts.co.uk is maintained by Ruby Watts Lighting, referred to as ‘we’ ‘us’ or ‘our site’ from now on.


Purchases on this Site

You agree that all of your transactions with or through this site may, at our option, be conducted electronically from start to finish. If we decide to proceed non-electronically, those transactions will still be governed by the remainder of these Terms unless you enter into different terms provided by us.

Only valid credit cards or other payment method acceptable to us may be used. By submitting your order, you represent and warrant that you are authorised to use the designated card or method and authorize us to charge your order (including taxes, shipping, handling and any other amounts described on the sites) to that card or other method. If the card (or other method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically.

We attempt to be as accurate as possible and eliminate errors on this site; however, we do not warrant that any product, service, description, photograph, pricing or other information is accurate, complete, reliable, current or error-free.

In the event of an error, whether on this site, in an order confirmation, in processing an order, delivering a product or service or otherwise, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged. Your sole remedy in the event of such error is to cancel your order and obtain a refund.

All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order and to discontinue products or services without notice, even if you have already placed your order.

All prices are subject to change without notice.



In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment option:
Pay in 3 interest-free instalments. Payment is to be made to Klarna.
Further information and Klarna’s user terms can be found here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy statement.


Description of goods

We endeavour to describe all items as fully as possible, to the best of our knowledge.

We understand that making a purchase online is not easy when you haven’t seen or examined the goods. As a result of this, we have provided meticulous detail for each of our products.

We are very happy to discuss items in more detail with you and, if required, will provide more information on the condition of the product, along with additional photographs. Please do contact us for more details, if you are unsure, before making a purchase.


Bespoke goods

Bespoke goods means goods made AND/OR customised to order, sold by us through our site.

All bespoke goods are non-returnable and non-refundable. Please see our Returns Policy for further details.


Second hand goods

Some of the items we are selling are antique or vintage goods and as such, may in some cases have some age-related wear. We endeavour  to provide as much detail as is known to us together with a full description of any discernible defects or faults.


Using our site

You agree to use our site only for lawful purposes. You must also use it in a way that doesn’t infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.


Linking to our site

We welcome and encourage other websites to link to our site. You must contact us for permission if you want to either: charge your website’s users to click on a link to any page on our site, say your website is associated with or endorsed by us.


Linking from our site

We may link to websites that are managed by other service providers or other organisations. We don’t have any control over the content on these websites.

We’re not responsible for: the protection of any information you give to these websites, any loss or damage that may come from your use of these websites, or any other websites they link to.

You agree to release us from any claims or disputes that may come from using these websites.

You should read all terms and conditions, privacy policies and end user licences that relate to these websites before you use them.



As between you and us, this site, including all photographs, images, text, graphics, icons, audio clips, software, source code and other aspects thereof, all improvements or modifications thereof, all derivative works based thereon, and the collection, arrangement, and assembly of this Site (collectively, the “site content”), including all copyrights, trademarks, and other intellectual property or proprietary rights in the foregoing, are owned by us or our licensors and protected by applicable copyright laws.

The use of any of our trademarks or service marks without our express written consent is strictly prohibited.

You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion.

You may not use our trademarks or service marks in any manner that disparages or discredits us.

You may not use any of our trademarks or service marks in meta tags without prior explicit consent.

Nothing in these Terms shall be deemed to grant to you or any other user any license or right in or to any of our patents, copyrights, trademarks, trade secrets or other proprietary rights.



While we make every effort to keep our site up to date, we don’t provide any guarantees, conditions or warranties that the information will be: current, secure, accurate, complete or free from bugs or viruses. We’re not liable for any unlikely loss or damage that may come from using our site. This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen.


Information about you and your visits

We collect information about you in accordance with our privacy policy and our cookie policy. By using our site, you agree to us collecting this information and confirm that any data you provide is accurate.


Virus protection

We make every effort to check and test our site for viruses at every stage of production. You must make sure that the way you use our site doesn’t expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system. We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use our site.


Viruses, hacking and other offences

When using our site, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or technologically harmful.

You must not try to gain unauthorised access to our site, the server on which it’s stored or any server, computer or database connected to it.

You must not attack our site in any way. This includes denial-of-service attacks.

We’ll report any attacks or attempts to gain unauthorised access to our site to the relevant law enforcement authorities and share information about you with them.


Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have which relates to these terms and conditions, or your use of our site (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.



There may be legal notices elsewhere on our site that relate to how you use the site. We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control. If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.


Changes to these terms and conditions

Please check these terms and conditions regularly. We can update them at any time without notice. You’ll agree to any changes if you continue to use our site after the terms and conditions have been updated.